Frequently asked question

Our site works on all of the most popular devices. We work on everything from smartphones to tablets to eReaders to laptops to PCs. Regardless of whether you use an Apple product, Android device, or desktop computer, you can access our content. We are also mobile-friendly so you can access content wherever you are and enjoy a subscription on the go!
Our site works with all the leading web browsers and mainstream devices. Specifically supported are the latest versions of Safari, Google Chrome, Firefox, Opera, Internet Explorer 8 or greater, on the following operating systems, Windows Phone, Windows, Mac OS, iOS, Android, or Linux.
Contact one of our representatives to let us know which book is causing difficulty, and what device you are using. Our technical staff will study the problem and a support representative will get back to you as soon as possible, usually within 24 hours.
Fill out our contact form, letting us know of the problems you are having. Our support staff responds as soon as we can, usually within 24 hours.
To read books from our library, you must download Adobe Digital Editions. Click here.
If you are having any kinds of content issues with our site, contact one of our representatives. Specify the content you are accessing, the device you are using, and describe the issues in detail. We will resolve the matter for you.
Our entire content is fully dynamic. Any iOS device, Android device, or computer system will allow you to enjoy all our media. Read books or listen to music!
If you cancelled your membership and received a confirmation email, there shouldn't be any additional charges billed to you. You will have access to your membership for the remainder of your subscription term for which you have paid. If you do receive a bill in error, contact our customer service department and we will look into the matter for you.
You may cancel your subscription at any time by using our online cancellation form or by calling a live representative at 1-855-445-3745.
As long as you have internet access, you can use as many devices as you want to access our site from anywhere in the world.
We add content on a daily basis. We work diligently to make sure you have access to the most complete library possible.
We are constantly adding content to our library. Check back again. If there is something in particular you would like to see added, please send us a request to
If you would like to speak with a live representative, please call toll free at 1-855-445-3745 or send an email to
Of course! If you have any requests, please send a detailed email with the content you are looking for to If the content isn't already in our queue, we will do everything we can to make it available ASAP.